Introducing Our Practice Team

Dr Richard Hillam

Director and Veterinary Surgeon
BVSc PhD CertVR GPCertSAS MRCVS
Richard qualified from Liverpool in 1989. Initially he was employed in traditional mixed practice until he moved to the Bristol Vet School where he worked for six years. During this time he was awarded a PhD in orthopaedics and obtained the RCVS certification in radiology. He joined Arvonia Vets in 2001. In 2014 he passed the European certification exam in small animal surgery.
His interests are radiology, ultrasonography, ophthalmology, orthopaedic and general surgery. He has a rescue cat, a number of fish and a border terrier called Poppy.

Dr Darran Jennings

Director
BVSc MRCVS
Darran graduated from the University of Liverpool with Richard in 1989. Although Richard and Darran have not worked together until recently, they have been friends throughout university and their careers. Darran says "it's great to be part of such a lovely independent practice such as Arvonia . Working with excellent caring colleagues, including my long term friend, and now colleague, Richard is extremely rewarding"

Dr Miriam Duncanson

Veterinary Surgeon
MRCVS
Miriam graduated from the University of Zaragoza in Spain in 2017. Her Scottish connections have contributed to bringing her to the UK. She has a keen interest in feline medicine, diagnostic imaging and eyes (ophthalmology). Miriam is currently enroilled on her 'certificate in ophthalmologly' leading to higher qualifications In her spare time she enjoys cooking and going for walks with husband and children.

Dr Emma Toms

Veterinary Surgeon
MRCVS
Emma qualified from the Royal Veterinary College London in 2019. Her main interests are in small animal medicine and CT. Emma knows our CT scanner inside and out! Her focus is further raising the standard of medical care of pets entrusted to our practice.

Dr Jake Fisk

Veterinary Surgeon
MRCVS
Jake enjoys working across both the Churchdown and the Reddings sites. His interests are in both Medicine and Surgery with a bias towards surgery. Jake grew up locally and qualified from University of Bristol in 2022.

Dr Annabel King

Veterinary Surgeon
MRCVS
Annabel qualified from the University of Bristol and has previously worked in both a farm and small animal practice in South Leicestershire. She has a particular passion for anaesthesia and loves surgery, particularly caesarean sections as she loves to bring new life into the world. Annabel currently completing her 'surgery certicate' qualifications. These are extra qualifications over and above that of a usual vet. Annabel has a Springer Spaniel named Marco who she loves going on long walks with. She also enjoys swimming and surfing

Stephen Crickmore

Veterinary Surgeon
BVetMed MRCVS
Stephen brings many years of experience to Arvonia Vets at Albion Lodge (formerly known as Crickmore Vets). Stephen spent many years building up Crickmore Vets to become a highly respected family run practice serving Cheltenham. More recently Crickmore Vets has joined Arvonia Vets and we are very happy to have Stephen adding to the experience of the Arvonia veterinary team at Albion Lodge in Gloucester Road.

Karen Rolfe

Practice Manager
Karen has many years working in the dental industry before moving to the veterinary world. She is committed to client care, making Arvonia run smoothly and to it being a great place to work.

Kirsty Ryan

Practice Manager
RVN
Kirsty completes the team of two practice managers at Arvonia. Kirsty brings a great deal of experience in Veterinary Practices, having managed a large practice for many years. Kirsty is also a Registered Veterinary Nurse.

Lisa Counsell

Registered Veterinary Nurse and Head nurse
RVN
Along with huge amounts of energy Lisa brings many years experience to the Arvonia team.

Michael Leachman

Registered Veterinary Nurse
RVN, RCVS Clinical Coach
Mike is a highly experienced nurse having worked accross many practices in the UK. His extensive experience includes emergency and critical care, referrals, diabetes counselling and training student nurses.

Avery Warner

Registered Veterinary Nurse
RVN
Avery is a qualified veterinary nurses and works in theatre and looks after our laboratory.

Emily Shelsher

Registered Veterinary Nurse
RVN
Emily works across our Reddings and Crickmore branches

Zoe Hale

Trainee Veterinary Nurse
Zoe has a love for all animals and really enjoys caring for patients at the practice. She loves all aspects of her job and finds it very rewarding helping animals. In her spare time, she likes to go on walks in the Forest of Dean with her lurcher called Lenny and spending time in the garden with her rescue chickens, Fifi and Posey.

Olivia Woodman

Trainee Veterinary Nurse
Olivia has many years experience working in veterinary practice with a wide skillset. She is a valuable team member at Arvonia and is just starting her RVN training.

Abbie Elliot

Student Veterinary Nurse
Abbie is currently studying to be a fully qualified RVN, she is gaining training and valuable experience at our Reddings site where she has become a valuable team member

Andrea Geddes

Senior Receptionist at Churchdown
Andrea joined the team in October 2021 after working in a bank for 22 years! She has a rescue dog from Bosnia called Blue & enjoys gardening during her time off
Rebecca Russell
Lead Receptionist at The Reddings
Rebecca has many years of experience in the veterinary sector. She also administers insurance claims at the practice.

Lucy Bain

Receptionist
Lucy joined us in 2022. She loves to cook & bake and regularly treats the team. She loves to spend time on the coast going for walks with her husband. She has two old Jack Rusell’s called Sydney & Percy and would love to give a good home to a rescue dog in the future!

Cara Nobes

Receptionist
Meet Cara, it’s her life long ambition and passion to work with animals and to grow her experience on reception at Arvonia. In her free time she enjoys walking her mischievous German Shepherd, Loki and inventing enrichment activities for him. She also enjoys Drumming and Fencing. From booking your appointments to greeting you on arrival, Cara can’t wait to welcome you and make a fuss of your pets!
Ella Nelder
Receptionist
Ella is a familiar face on reception at our Churchdown site

Chelsea Croucher

Animal Nursing Assistant and Receptionist
Chelsea works on reception and with the animals at our Gloucester Road site in Cheltenham. Chelsea has completed a Level 2 Diploma for Veterinary Care Assistants

Laura Mitchell

Animal Nursing Assistant and Receptionist
Laura works at our Gloucester Road site on both reception and with caring for pets behind the scenes. Laura has completed a Level 2 Diploma for Veterinary Care Assistants

Sian Williams

Animal Nursing Assistant and Receptionist
Sian is a familiar and popular face at our Gloucester Road site both in reception and behind the scenes looking after pets. Sian has completed a Level 2 Diploma for Veterinary Care Assistants